Shipping Policy
Last Updated: November 2026
At CARVANTA, we are committed to providing reliable, transparent, and efficient shipping services to our customers throughout the United Kingdom.
This Shipping Policy explains our shipping destinations, order processing times, available delivery methods, shipping costs, tracking procedures, and other important delivery information.
1. Shipping Destinations
We currently offer shipping exclusively to eligible addresses within the United Kingdom (UK).
We do not currently provide international shipping outside the United Kingdom.
All available shipping options, estimated delivery times, and applicable charges are displayed at checkout before customers complete their purchases.
2. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders are processed Monday to Friday, excluding UK public holidays. Orders placed on weekends or public holidays are generally processed on the next business day.
Additional processing time may be required during peak shopping periods, high order volumes, or when additional order verification is necessary.
Once an order has been dispatched, customers will receive a shipping confirmation email.
Please note that order processing times are separate from the estimated shipping times listed below.
3. United Kingdom Shipping Options
We offer the following delivery services for eligible UK addresses.
Economy Shipping
Estimated Delivery Time: 6–9 business days
Shipping Cost: FREE
Economy Shipping is available at no additional shipping charge.
Standard Shipping
Estimated Delivery Time: 4–5 business days
Shipping Cost: £30.00 GBP
Standard Shipping provides a faster delivery option for customers who wish to receive their orders sooner.
All estimated delivery times begin from the dispatch date and exclude order processing time.
4. Shipping Rates and Delivery Summary
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Economy Shipping: 6–9 business days — FREE
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Standard Shipping: 4–5 business days — £30.00 GBP
Shipping methods and charges are displayed during checkout before payment is completed.
5. Estimated Delivery Timeframes
Delivery estimates may vary depending on the destination, courier availability, weather conditions, UK public holidays, seasonal demand, and unexpected transportation disruptions.
We make reasonable efforts to process and dispatch all orders promptly.
Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.
Nothing in this policy affects customers' statutory rights under applicable UK consumer protection legislation.
6. Order Tracking
Once an order has been dispatched, customers will generally receive a shipping confirmation email.
Where tracking is available, a tracking number or tracking link will be provided.
Customers can use the tracking information to monitor the progress of their shipment.
Tracking updates may take some time to become available after dispatch.
7. Shipping Address Accuracy
Customers should provide accurate and complete shipping details at checkout, including their full name, delivery address, city, postcode, and contact information.
CARVANTA is not responsible for delivery delays caused by incomplete or inaccurate shipping information provided at checkout.
If you notice an error in your shipping address after placing an order, please contact our customer support team as soon as possible.
We will make reasonable efforts to accommodate address correction requests before dispatch. However, changes cannot be guaranteed once an order has been dispatched.
8. Contact Information
If you have any questions or require assistance regarding shipping, delivery, or an existing order, please contact our customer support team.
CARVANTA
Address:
6 Hares Terrace
Leeds
LS8 4LN
United Kingdom
Phone:
+44 7473 946184
Email:
support@carvanta.shop
Website:
carvanta.shop
We aim to provide clear communication and helpful support throughout your shopping experience.
CARVANTA® – DRIVE BETTER. CARE BETTER.